Do you need to exchange or want to return a product?
Our process is very easy and practical.
- Log in to your account.
- Complete the form with the necessary information and our team will reply as soon as possible to continue the process.
- Pack and ship the item(s) you wish to return, using the original packaging if possible, to the address listed below:
Ahimsa Indústria e Comércio de Calçados Ltda 230 Sunport Lane Unit 500 Orlando, FL USA 32809
- Add "Online Store Return" to the sides of the package, so no extra duties and/or taxes will be charged from us, or you.
- You can exchange or return our products within 30 days after the order delivery
- For exchanges or returns (without defect) the products must be unused, unwashed and undamaged, except for trying
- In case of an exchange, there will be a re-shipping fee of U$ 30 to be paid through PayPal.
- All the information regarding your exchange will be sent to your e-mail