Returns Center

Do you need to exchange or return a product?

Our process is very easy!

Returns Center:

  • Log in to your account.
  • Complete the form with the requested information and our team will reply as soon as possible to continue the process..
  • Pack and ship the item(s) you wish to return, using the original packaging if possible, to the address listed below:

    Ahimsa Indústria e Comércio de Calçados Ltda 230 Sunport Lane Unit 500 Orlando, FL USA 32809
  • Add "Online Store Return" to the sides of the package, so no extra duties and/or taxes will be charged from us, or you.


  • You can exchange or return our products within 30 days after the order delivery
  • For exchanges or returns (without defect) the products must be unused, unwashed and undamaged, except for trying
  • In case of an exchange, there will be a re-shipping fee of U$ 30 to be paid through PayPal.
  • All the information regarding your exchange will be sent to your e-mail